Customer Support
| Company Name | Shirushi Corporation |
|---|---|
| Occupation | Customer Support |
| Employment Status | Contract Employee *Unless there are any problems during the probationary period, there is an automatic switch to full-time employment, and the probationary period is 3 months (no change in conditions and benefits). |
| Duties | Responding to inquiries (email, chat, telephone) Guidance on how to use services and products Primary response to problems and defects Confirmation and change of account information and settings Guidance and update of frequently asked questions (FAQs) Recording and management of Collaboration with other departments Schedule adjustment |
| Location | 2-3-3 Nishikicho, Tachikawa City, Tokyo Olympic Nishikicho Building 5th floor JR Chuo Line/Nambu Line Tachikawa Station 7 minutes walk |
| Holidays and vacations | 2 days off per week (Saturday and Sunday) year-end and New Year holidays Summer vacation paid holidays |
| 勤務時間 | 8:00～17:00（休憩11:00～14:00の間で60分） ※残業:月平均10時間 |
| 給与 | 月給:26.9万円～58.9万円 年収:322万円～706.8万円 ※経験に応じて要相談 |
| 待遇 | 正社員登用の実績あり 社会保険完備（厚生年金・健康保険・雇用保険・労災保険） 交通費支給 決算賞与あり |
| 応募要件 | 必須要件 高卒以上 基本的なPCスキルがあること Word:基本操作 Excel:SUM,IF関数が使える PowerPoint:資料作成・編集ができる マルチタスクを楽しめる方 歓迎要件 半導体、マイニングなど最先端の技術に興味が有る、関心を持てる方 金融機関にてカスタマーサポートの経験が有る方 |
